Canceling a transaction in accordance with the Consumer Protection Law 1981- and policy Returning products
Returning the jewelry and canceling the transaction together with an invoice and warranty certificate within two days from the day of purchase.
A transaction for the purchase of jewelry, the price of which does not exceed NIS 3,000, can be canceled from the day of purchase until the end of the following two days (which are not days of rest).
Above the amount of 3,000 NIS, a credit will be given only for the return of the jewelry within two days from the day of purchase in accordance with the Consumer Protection Law.
Deadline for canceling the transaction: The transaction can be canceled from the day of purchase until the end of two days after it, which are not days of rest.
Cancellation fee due to regret: 5% or NIS 100, whichever is lower))
The replacement of the jewelry with an invoice and a warranty certificate up to 14 days from the day of purchase (not including rest days).
Cancellation of a transaction will not be applied to a custom/special order piece of jewelry that was made especially for the consumer. and no monetary credit will be received.
Jewelry that is created with a personal design or a change to the existing jewelry in stock for the customer will not be given a credit/refund.
Shipping fees for returning jewelry/watch will be applied to the consumer only. A ticket will be attached to the piece of jewelry, the ticket will be removed Cancel a refund And you will receive a credit for product exchange only up to 14 days from the date of purchase.
The company is not responsible for loss / damage to a central diamond in diamond jewelry (insurance is recommended).
Warranty on the jewelry one year from the date of purchase.
The warranty is not valid if the jewelry is used improperly in any way.
.Coupon is not transferable, and there is no doubling of promotions